Terms and conditions

General

By using our services, you agree to abide by these terms and conditions. Editor House Facility Ltd reserves the right to modify these terms at any time.

Your Account

You are responsible for maintaining the confidentiality of your account details. Any activity on your account is your responsibility.

Orders & Payment

We will only process payments once your order is ready to be despatched. Any applicable taxes and shipping costs will be displayed at checkout before payment approval. Import duties and local taxes may apply depending on your location.

Shipping & Delivery

We will make every effort to ensure timely despatch of your order. Delivery estimates are subject to availability and courier services. Ownership of goods transfers to you upon despatch.

Returns & Refunds

If you experience any issues with your order, please contact us within 30 days of receipt. We will work to replace or refund defective or incorrect items at our discretion.

Liability

We are not responsible for any indirect or consequential losses arising from the use of our services. Our liability is limited to the cost of the goods purchased.

Force Majeure

We are not liable for any failure to deliver goods due to circumstances beyond our control, such as natural disasters or supply chain disruptions.

Governing Law

These terms and conditions are governed by the laws of the United Kingdom and Uganda, and any disputes will be resolved under these jurisdictions.

Contact Us

For any enquiries, please reach out to our team here.

 

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